Privacy Policy
Last Updated: 23/10/2025
1. Introduction / Who we are
Business Mate (“we”, “us”, “our”) is a trading name of [Business Mate Marketing Ltd]. We act as the Data Controller for the personal information collected through www.businessmateagency.co.uk and in the course of providing our marketing and consultancy services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Types of Data Collected
The personal data we collect may include your name, email address, telephone number, company name, job title, and any information you provide in enquiry forms or emails. We also collect limited usage data (such as IP address, browser type, pages visited) through our Cookie Policy.
We may collect and process the following data about you:
Personal Data: Information you provide directly, such as your name, email address, phone number, and any details related to your project or inquiry.
Usage Data: Details of your visits to our website, including traffic data, location data, weblogs, and other communication data.
Cookies and Tracking Technologies: We use cookies to distinguish you from other users and to improve your experience on our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
3. How We Use Your Information
| Purpose of processing | Lawful basis (Art 6 UK GDPR) | Typical retention |
|---|---|---|
| Respond to enquiries, provide quotations or project proposals | Legitimate interests – to respond to potential clients | Up to 24 months after last contact |
| Deliver contracted marketing services to clients | Performance of a contract | Duration of contract + 6 years for records |
| Send newsletters or updates (if you subscribe) | Consent (you may withdraw at any time) | Until you unsubscribe + 18 months |
| Improve our website and marketing effectiveness (analytics) | Legitimate interests | Up to 24 months |
| Comply with legal or tax obligations | Legal obligation | As required by law |
4. Sharing and Disclosure of Data
We may share your personal data with the following:
Service Providers: Third-party vendors who assist in providing our services. These third parties are bound by confidentiality agreements to ensure your data is kept secure.
Where we use trusted third-party service providers (for example, website hosting, email marketing platforms, analytics or CRM software), they act as our “processors” and are contractually bound to keep your data secure and only use it according to our instructions.
Some of these providers may process data outside the UK/EEA (for example, U.S.-based platforms). Where this occurs, we rely on either UK adequacy regulations or the UK International Data Transfer Addendum to ensure appropriate safeguards.
Legal Authorities: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner. We will notify you of such changes in the privacy policy.
5. Marketing Communications
We will only send you marketing emails where you have opted in, or where you are an existing client and the message relates to similar services (our “legitimate interests”).
You can opt out of marketing at any time by clicking “unsubscribe” in our emails or contacting info@bmate.co.uk.
6. Cookies & Tracking
We use cookies and similar technologies on our website to make it work efficiently and to help us understand visitor behaviour.
Details of the cookies we use and how to manage or withdraw your consent are explained in our Cookie Policy.
7. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes outlined above or as required by law.
Typical retention periods are listed in the table above. When data is no longer required, it will be securely deleted or anonymised.
8. Data Subject Rights
Under the UK GDPR, you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Object to processing based on our legitimate interests or for direct marketing.
• Withdraw consent at any time (without affecting prior processing).
• Request restriction or portability of your data in certain cases.
To exercise any of these rights, please email info@bmate.co.uk. We will respond within one month.
If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Security & Breaches
We use appropriate technical and organisational measures (such as password protection, device encryption and limited access) to safeguard personal data.
If we ever suffer a personal-data breach that risks your rights or freedoms, we will notify the ICO within 72 hours and inform you where legally required.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children
Our services are directed to businesses and adults. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with data, please contact us, and we will delete it.
11. Controller Contact Details
Contact Us
Data Protection Lead – Johan D.
Business Mate Marketing Ltd.
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
+44 7447 495838
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and where appropriate, we will notify you by email. Please review this page periodically for any changes. When significant changes are made, we will post a clear notice on our website or contact you directly if appropriate.